Privacy Policy
This privacy policy describes how Tokyo Voice Studio collects, uses, and protects information when you use our online platform and related services. We are committed to protecting your privacy and handling your personal information responsibly, in accordance with applicable data protection laws.
Information We Collect
We collect information you provide directly to us when you use our service. This includes: - Personal details such as your name and contact information when you register, book lessons, or communicate with us. - Information related to your musical background, goals, and progress as relevant to providing vocal lessons and coaching. - Payment information (processed securely through third-party payment processors). - Content of communications you send to us.
We also automatically collect certain information when you visit our site or use our service, such as your IP address, browser type, device information, pages visited, and usage patterns. This information is collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to: - Provide and manage the music education services you request, including scheduling and conducting lessons and classes. - Process your payments for services. - Communicate with you about your account, lessons, and our offerings. - Improve our online platform and the services we provide. - Ensure the security and integrity of our service. - Comply with legal obligations and enforce our terms and conditions.
Legal Basis for Processing
We process your personal information based on several legal grounds, including: - The necessity of processing to perform a contract with you (e.g., providing the lessons you booked). - Your consent, where required by law (e.g., for sending marketing communications, though we do not send marketing emails without opt-in). - Our legitimate interests (e.g., improving our services, preventing fraud, ensuring the security of our platform), provided these interests do not override your fundamental rights and freedoms. - Compliance with legal obligations to which we are subject.
Sharing Your Information
We do not sell your personal information. We may share your information with third parties only in the following limited circumstances: - With service providers who perform functions on our behalf, such as payment processing, online lesson platforms, and IT support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. - If required by law, regulation, legal process, or governmental request. - To protect our rights, property, or safety, or the rights, property, or safety of our users or the public. - In connection with a merger, sale, or asset transfer, subject to appropriate confidentiality obligations.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted over the internet.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the provision of services, legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymize it.
Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal data, including: - The right to access your personal data. - The right to request correction of inaccurate personal data. - The right to request deletion of your personal data. - The right to request restriction of processing your personal data. - The right to object to the processing of your personal data. - The right to data portability. - The right to withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the contact information provided below.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to function effectively, improve user experience, and analyze site usage. You can manage your cookie preferences through your browser settings.
Children's Privacy
Our services may be accessed or used by individuals under the age of 18, often for lessons facilitated by a parent or guardian. We collect information from minors only as necessary to provide the requested services, with appropriate consideration for legal requirements and with the involvement or consent of a parent or guardian where required.
International Data Transfers
As an online service, your information may be stored and processed in countries outside of your country of residence. We take steps to ensure that any international transfers of personal data are made in accordance with applicable data protection laws and that appropriate safeguards are in place.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our site.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Tokyo Voice Studio
3-15-9 Shibuya, Minato-ku, Tokyo, 107-0061 Japan